Use this guide to learn how to use your Taxi Butler device.
Hardware overview
Powering on and off
To power on: Press and hold the power button for 2-3 seconds when the device is off.
To power off: Press and hold the power button for 2-3 seconds when the device is on.
Changing the thermal printer paper roll
Interface overview
Connecting to Wi-Fi
To connect the device to a Wi-Fi network, simply press on the Menu Button, then press on Connect to Wi-Fi at the bottom of the menu. You can select a network and enter the correct password to connect.
Changing interface language
To change the interface language, simply press on the Menu Button, then press on Language at the bottom of the menu. You can select a language from the list.
Reloading device configuration
When changes are made to the device’s configuration, you’ll need to reload the configuration on the device itself. To do so, press on the Menu Button, press on Device Information, then Reload Configuration.
Press the on-screen “Book taxi now” button to start a booking.
Use the touchscreen to enter all the required and/or optional guest details.
You must:
Turn the device to face your guest so they can read the booking details, price estimate and terms & conditions.
Your guest must press on the “I AGREE” button when they agree with the booking.
In some cases, you may have to choose a payment option to continue with the booking.
The guest’s booking is now confirmed! A ticket is printed that must be handed to your guest.
By scanning the QR code on the ticket, your guest can track, manage and cancel their taxi. They’ll also receive a text message reminding them about any associated fees and with a link to read the terms & conditions.
How to track bookings
To track taxis, guests can scan the QR code on-screen that takes them to a mobile tracking page on their mobile phone. From this page, they can track their taxi on the map, cancel the taxi, and view any booking-related information.
The taxi tracking QR code will appear on printed tickets and at the end of the booking process.
How to manage bookings
To navigate to a booking, first use the Booking Tabs to switch between Active and Planned bookings.
Active bookings can have different statuses like: “Driving to pickup”, “Arrived at pickup” and “Cancelled”. Planned bookings remain “Planned” until the trip is dispatched.
To manage a booking, simply press on an Active or Planned booking. From here, you can track the taxi on the map, print a ticket again, or cancel the booking.