Legal information

Welcome to Taxi Butler's legal information page.

On this page, you will find our website usage terms, privacy policy, our contact & company information, and our accessibility statement.

Website usage terms
Privacy policy
Contact & impressum
Accessibility

Website Usage Terms

These terms and conditions outline the rules and regulations for the use of Taxi Butler's website, located at https://taxibutler.com

By accessing this website we assume you accept these terms and conditions. Do not continue to use Taxi Butler if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. When accessing Taxi Butler, you agreed to use functional cookies and, if given consent, additional cookies in agreement with the Taxi Butler's Privacy Policy.

Please read our Privacy Policy for more information about cookies used on this website.

License

Unless otherwise stated, Taxi Butler and/or its licensors own the intellectual property rights for all material on Taxi Butler. All intellectual property rights are reserved. You may access this from Taxi Butler for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Taxi Butler
  • Sell, rent or sub-license material from Taxi Butler
  • Reproduce, duplicate or copy material from Taxi Butler
  • Redistribute content from Taxi Butler

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Taxi Butler does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Taxi Butler,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Taxi Butler shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Taxi Butler reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Taxi Butler a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Taxi Butler; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Taxi Butler. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Taxi Butler's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read our Privacy Policy for more information.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Privacy Policy

Taxi Butler is part of Taxi Butler B.V.. Our website address is: http://www.taxibutler.com. This privacy policy explains how our organization uses the personal data we collect from you when you use our website.

We have appointed a UK representative in compliance with the UK GDPR:
Rickert Services Ltd UK
- Taxi Butler BV -
PO Box 1487
Peterborough
PE1 9XX
United Kingdom
art-27-rep-taxibutler@rickert-services.uk

1. Personal data that we collect

a. Personal Data that we collect about you

Personal data is any information that relates to an identified or identifiable individual. Taxi Butler collects personal data when a user fills in via our contact form. This is personal information like full name, email address and phone number. Further, business information like company name, fleet size, country of the company.

You directly provide Taxi Butler with most of the data we collect. We collect data when you:

  • Register online or place an order for any of our products or services
  • Voluntarily complete a customer survey or provide feedback via email.

b. Information that we collect automatically on our website

Taxi Butler uses cookies and other technologies on the website to function effectively. These technologies record information about your use of our website, including:

  • Browser and device data, such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the language version of the website you are visiting;
  • Usage data, such as time spent on the Sites, pages visited, links clicked, language preferences, and the pages that led or referred you to our website.

2. Cookies

Cookies are small text files that are stored in a computer’s web browser memory to collect standard inter log information and visitor behavior information. They help website providers with things like understanding how people use a website, remembering a User’s login details, and storing website preferences.

For further information, please visit https://allaboutcookies.org.

b. How we use cookies

Our company uses cookies in a range of ways to improve your experience on our website, including:

  • To operate our service. A lot of cookies are essential for the operation of our website and could not operate without them;
  • To improve our service by understanding and analyzing how users use our website;
  • Identify and exclude bot traffic.

b. What types of cookies we use

There are a number of different types of cookies, however, our website two types:

  • Essential Cookies. Certain cookies are necessary in order for the Site to operate correctly.
  • Functional cookies. Taxi Butler uses these cookies so we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party are used.
  • Analytical cookies. We use analyticial cookies to collect and analyze information about use of the website and report on activities and trends.
  • Marketing cookies. Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Taxi Butler cookie description table

The purpose of this cookie table is to provide transparency and clarity to users about the types of cookies that a website or application uses and their purpose. This table includes details such as the name of the cookie, its provider, provider, purpose, and expiration date.

Change your consent here

Analytical

Cookie
Purpose
Expiration
Provider
__Secure-ENID
to prevent fraudulent login attempts
13 months
Google
_clck
to store a unique user ID
1 year
Microsoft
_clsk
to connect multiple page views by a user into a single clarity session recording
1 day
Microsoft
_cltk
to register statistical data on users' behaviour on the website
Session
Microsoft
_dc_gtm_UA-*
to store number of service requests
Session
Google
_ga_*
to measure interactions between client and software
1 year
Google
_gid
to store and count pageviews
1 day
Google
_li_id.5b05
A first party cookie to determine if the visitor is a new visitor or a returning visitor
Session
LeadInfo
_li_id.5b05.expires
A first party cookie to determine if the visitor is a new visitor or a returning visitor
Session
LeadInfo
_li_ses.5b05
A first party cookie to determine which pages were visited during their session
2 Years
LeadInfo
_li_ses.5b05.expires
A first party cookie to determine which pages were visited during their session
2 Years
LeadInfo
c.gif
to collect data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner
Session
Microsoft
CLID
to collect data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.
1 year
Microsoft
COMPASS
Pending
1 day
Google
crmcsr
to collect information on user preferences and/or interaction with web-campaign content
Session
Zoho
gclid
to track ads conversions
1 month
Google
ln_or
to store users behaviour data
1 day
Linkedin
OTZ
to provide an aggregate analysis of website visitors
2 years
Google
payloadQueue
This cookie is used by the website operator in connection with multi-variant testing. This is a tool used to combine or change content on the website. This allows the website to find the best edition/version of the site.
Persistant
Zoho
pslog.gif
Collects data about the visitor's navigation and behavior on the website - This is used to compile statistical reports and heat maps for the website owner.
1 year
Zoho
ps_payloadSeqId
This cookie is used by the website operator in connection with multi-variant testing. This is a tool used to combine or change content on the website. This allows the website to find the best edition/version of the site.
1 day
Zoho
ref_campaign
to store user's reference campaign info
Session
Taxi Butler
S
to set a unique ID for the session
1 day
Google
sbjs_current
to store user's last point of origin
6 months
Sourcebuster JS
sbjs_current_add
to store additional info on user's last point of origin
6 months
Sourcebuster JS
sbjs_get_current_add_ep
to store user's entry point on the website
6 months
Sourcebuster JS
sbjs_get_current_add_rf
to store additional info on user's very first point of origin
6 months
Sourcebuster JS
sbjs_get_current_cmp
to store ads campaign data
6 months
Sourcebuster JS
sbjs_get_current_cnt
to store ads banner version
6 months
Sourcebuster JS
sbjs_get_current_mdm
to store traffic channel
6 months
Sourcebuster JS
sbjs_get_current_src
to store traffic source
6 months
Sourcebuster JS
sbjs_get_current_trm
to store request keyword
6 months
Sourcebuster JS
sbjs_get_current_typ
to store traffic type
6 months
Sourcebuster JS
sbjs_get_first_add_ep
to store user's entry point on the website
6 months
Sourcebuster JS
sbjs_get_first_add_rf
to store additional info on user's very first point of origin
6 months
Sourcebuster JS
sbjs_get_first_cmp
to store ads campaign data
6 months
Sourcebuster JS
sbjs_get_first_cnt
to store ads banner version
6 months
Sourcebuster JS
sbjs_get_first_mdm
to store traffic channel
6 months
Sourcebuster JS
sbjs_get_first_src
to store traffic source
6 months
Sourcebuster JS
sbjs_get_first_trm
to store request keyword
6 months
Sourcebuster JS
sbjs_get_first_typ
to store traffic type
6 months
Sourcebuster JS
sbjs_get_session_cpg
to store the amount of website pages visited by user
6 months
Sourcebuster JS
sbjs_migrations
to store user's transitions on the website
6 months
Sourcebuster JS
sbjs_udata
to store user's additional data (ip address & user-agent)
6 months
Sourcebuster JS
td
to register statistical data on users' behaviour on the website
Session
Google
td
to register statistical data on users' behaviour on the website
Session
Google
zabHMBucket
Collects data about the visitor's navigation and behavior on the website - This is used to compile statistical reports and heat maps for the website owner.
1 year
Zoho
zabUserId
Collects data about the visitor's navigation and behavior on the website - This is used to compile statistical reports and heat maps for the website owner.
Persistant
Zoho
zsc#
Registers data about the behavior of visitors to the website. This is used for internal analysis and optimization of the website.
1 day
Zoho
zft-sdc
Collects data about the visitor's navigation and behavior on the website - This is used to compile statistical reports and heat maps for the website owner.
Persistant
Zoho
zps-ft-details
Collects data about the visitor's navigation and behavior on the website - This is used to compile statistical reports and heat maps for the website owner.
Persistant
Zoho
zps-ft-pghitType-details
Collects data about the visitor's navigation and behavior on the website - This is used to compile statistical reports and heat maps for the website owner.
Persistant
Zoho

Essential

Cookie
Purpose
Expiration
Provider
cc
to store user's current geo location
Persistent
Taxi Butler
remote_sid
to allow implementation and functionality of YouTube video-content on the website
Session
YouTube (Google)

Functional

Cookie
Purpose
Expiration
Provider
_gat_*
to provide technical monitoring
Session
Google
_uetsid_exp
to store expiry-date for the cookie with corresponding name
Persistent
Bing
_zcsr_tmp
to provide login function on the website
Session
Zoho
1/i/adsct
to collect data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant
Session
Twitter
ads/ga-audiences
to detect whether the user intends to leave the page via cursor movements
Session
Google
AEC
to ensure that requests within a browsing session are made by the user, and not by other sites
6 months
Google
CONSENT
to store cookie consent preferences
2 years
Google
CookieConsent
to store cookie consent preferences
1 year
CookieBot
cookietest
to determine if the visitor has accepted the cookie consent box
Session
CookieBot
hex (10)
to registers which server-cluster is serving the visitor
Session
Zoho
li_gc
to store user's cookie consent state for the current domain
6 months
Linkedin
lidc
to registers which server-cluster is serving the visitor
Linkedin
maps/gen_204
to ensure embed Google Maps will function properly on the website
Session
Google
muc_ads
to collect data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant
2 years
Twitter
personalization_id
to allow the visitor to share content from the website onto their Twitter profile
2 years
Twitter
sbjs_session
to determine if user's session is active
30 minutes
Sourcebuster JS
SOCS
to store a user’s state regarding their cookies choices
13 months
Google
VISITOR_INFO1_LIVE
to estimate the users' bandwidth on pages with integrated YouTube videos
6 months
YouTube (Google)
yt-remote-cast-available
to store the user's video player preferences using embedded YouTube video
Session
YouTube (Google)
yt-remote-cast-installed
to store the user's video player preferences using embedded YouTube video
Session
YouTube (Google)
yt-remote-connected-devices
to store the user's video player preferences using embedded YouTube video
Persistent
YouTube (Google)
yt-remote-device-id
to store the user's video player preferences using embedded YouTube video
Session
YouTube (Google)
yt-remote-fast-check-period
to store the user's video player preferences using embedded YouTube video
Session
YouTube (Google)
yt-remote-session-app
to store the user's video player preferences using embedded YouTube video
Session
YouTube (Google)
yt-remote-session-name
to store the user's video player preferences using embedded YouTube video
Session
YouTube (Google)

Marketing

Cookie
Purpose
Expiration
Provider
_fbp
to store and track visits across websites
3 months
Facebook
_gcl_au
to store and track conversions
Persistent
Google
_uetsid
to store and track visits across websites
1 day
Bing
_uetvid
to store and track visits across websites
13 months
Bing
ANONCHK
to register data on visitors from multiple visits and on multiple websites
1 day
Bing
bcookie
to track the use of embedded services
1 year
Linkedin
collect
to send data to Google Analytics about the visitor's device and behavior
Session
Google
DV
to provide ad delivery or retargeting
1 day
Google
guest_id
to collect data related to the user's visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service
2 years
Twitter
guest_id_ads
to collect information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website
2 years
Twitter
guest_id_marketing
to collect information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website
2 years
Twitter
LAST_RESULT_ENTRY_KEY
to track user’s interaction with embedded content
Session
YouTube (Google)
LogsDatabaseV2:*
Pending
Persistent
YouTube (Google)
MR
to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
7 days
Bing
MUID
to enable user tracking by synchronising the ID across many Microsoft domains
1 year
Bing
NID
to tegister a unique ID that identifies a returning user's device
6 months
Google
sbjs_first
to store user's very first point of origin
6 months
Sourcebuster JS
sbjs_first_add
to store additional info on user's very first point of origin
6 months
Sourcebuster JS
SM
to register a unique ID that identifies the user's device during return visits across websites that use the same ad network
Session
Microsoft
SRM_B
to track the user’s interaction with the website’s search-bar-function
1 year
Bing
TESTCOOKIESENABLED
to track user’s interaction with embedded content.
1 day
YouTube (Google)
YSC
to register a unique ID to keep statistics of what videos from YouTube the user has seen
Session
YouTube (Google)
YtIdbMeta#databases
to track user’s interaction with embedded content
Persistent
YouTube (Google)

c. How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result. Consult the support pages of your browser or follow the links below to receive help about managing your cookies.

d. How we use other technologies

  • Pixel tags. Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of Users (such as email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.
  • Third party analytics. We use Google Analytics, which uses cookies and similar technologies, to collect and analyze information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources.
  • Flash cookies. We may use Adobe Flash and other technologies to, among other things, collect and store information about Your use of the Services. If You want to block or control flash cookies, You can adjust Your settings.

3. How do we store your data

In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Taxi Butler securely stores your data at a database in the United States of America and is secured with a SSL security certificate.

Taxi Butler will keep your data for 7 years. Once this time period has expired, we will delete your data. The tax authorities require us to keep invoice and payment information in our records for 7 years.

4. Your rights

You decide what happens with your data. We find that logical. You have the right to request us to give you a copy of your data that we have. Also, you have the right to request Taxi Butler to erase your data, under certain conditions.

5. Privacy policies of other websites

The Taxi Butler website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

6. Questions or complaints

Should you wish to report a complaint about how Taxi Butler has dealt with your private data you can contact us 24/7. You can also contact the Dutch Data Protection Act when you are not satisfied with how Taxi Butler deals with your private data.

7. Changes to our privacy policy

Taxi Butler keeps its privacy policy under regular review and places any updates on this web page. We reserve the right to change our privacy policy at any time.

This privacy policy was last updated on 19 November 2023.

Contact & Impressum

Address

Taxi Butler
Keizersgracht 169
1016 DP Amsterdam
The Netherlands

Company information

Company headquarters: Amsterdam, The Netherlands
Chamber of commerce number: 58923853, NL-Amsterdam
VAT number: NL853240474B01

Contact information

Tel. +31 (0) 20 89 43 897
E-Mail: contact@taxibutler.com

Contact information | Germany

Peter Moen
c/o Weidkamp 180 D-45356 Essen
Tel. +49 (0)201 86 19 107 E-Mail: peter.moen@taxibutler.com
Steven Blom and Otto Ruys are the co-founders of Taxi Butler you can reach out to them at: founders@taxibutler.com

Accessibility

Accessibility Statement for Taxi Butler Website

This is an accessibility statement from Taxi Butler.

Measures to support accessibility

Taxi Butler takes the following measures to ensure accessibility of Taxi Butler Website:

  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Taxi Butler Website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Taxi Butler Website. Please let us know if you encounter accessibility barriers on Taxi Butler Website: E-mail: contact@taxibutler.com.

If you experience any difficulty accessing any part of this website, please feel free to reach out to us at contact@taxibutler.com. We will work with you to provide the information, item, or transaction you seek through an alternate form of communication that is accessible to you, consistent with applicable law (for example, through telephone support).