General information and Frequently Asked Questions
General information and links
Instructions
Reselling Taxi Butlers to your taxi companies
Software suppliers: Instructions for reselling the Taxi Butlers to your Taxi Companies
First of all, on behalf of the Taxi Butler Team we want to welcome you!
On this page you will find information that will help you to resell the Taxi Butlers to your Taxi Companies.
Step 1: Inform your taxi companies about the Taxi Butler
Send an informative letter to your Taxi Companies.
In this letter the Taxi Butler and it’s benefits are explained: Instruction Letter Taxi Companies.
When you send an email you can add Images and Logos to make your story more appealing. After all, a picture says more than a thousand words!
Step 2: Visit your Taxi companies
If a Taxi Company needs more convincing, you can use this Presentation. And more importantly, take the Taxi Butler with you so they can actually see the device and experience how it works.
Placing the Taxi Butlers
Taxi Companies: Placing the Taxi Butlers at your venues
First of all, on behalf of the Taxi Butler Team we want to welcome you! We now want to make it as easy as possible for you to place the Taxi Butlers at your venues. On this page you will find a few steps that will help you.
Step 1: Choosing the right venues
We give you a few examples of venues where you can place the Taxi Butlers:
- Bars
- Hotels
- Nightclubs
- Restaurants
- Apartment buildings
- Company receptions
- Hospitals & doctor’s offices
- Conference/Business centers
Step 2: Send an instruction letter to the venues
In this letter the use of the Taxi Butler and it’s benefits is explained: Instruction Letter Software Suppliers. When you send an email you can add Images and Logos to make your story more appealing. After all, a picture says more than a thousand words!
Step 3: Visit venues
If a venue needs more convincing, you can use this Presentation. And more importantly, take the Taxi Butler with you so they can actually see the device and experience how it works!
Put your Taxi Butler on a stand
To draw more attention to your Taxi Butler, to ease and increase the use of the device, you could use a stand. We give you some examples of stands that you can use for your Taxi Butler inside or outside. Note: Taxi Butler does not provide stands!
Inside the venue
Outside in public places
- To be placed outside (in the rain, sun, snow, vandalism, etc.).
- Material thickness is 5 mm, steel.
- Concrete console 300x300x400mm with Steel Ø 48m tube.
Integrations with dispatch software companies
We love to connect with you!
Thanks for to interest to connect! The Taxi Butler taxi booking devices have already integrated with over 70 dispatch software companies. If you are curious if Taxi Butler can integrate your software, please reach out to our tech team.
Contact our development and technical team:
Where can I find the C/NO number
The C/NO Number can be found on the back of the Taxi Butler. View the images below to see where you can find the C/NO Number.
What is your C/NO Number?
To let us know what your C/NO Number is, please fill in the form below:FAQ's
Who are the customers of Taxi Butler?
The taxi booking devices are sold to taxi companies, taxi groups (taxi drivers that have one collective dispatch system) and taxi apps.
For who is the Taxi Butler a perfect tool?
The Taxi Butler taxi booking device is specifically made for taxi companies and dispatching software companies to offer an extra service to their customers (hotels, bars, restaurants, clubs, offices, hospitals etc..), to order a taxi quick, easy and with clear feedback about the status of the order.
Which payment methods are available?
You can use your debit card, credit card, wire transfer and PayPal. Read more information about the payment options here.
Is there a minimum term or contract?
We offer monthy and 2 year plans.
Apps offer a similar service with an end to end solution for hailing and payment.
The taxi Butler taxi booking device is commonly placed at venues (like hotels, bars, restaurants, businesses, hospital, etc.) for them to order a taxi quick and easy for their guest to save time and money. Taxi order apps are commonly used by people looking to book a taxi for themselves.
Are there any limits on the number of live bookings on each device?
The limitation will be configurable from the portal so you can choose how many live bookings are allowed at a certain moment.
How many booking can be displayed on the device at any point of time?
The ONE device can display 7 bookings at a time. The PRO shows all the bookings, which can be viewed on the touchscreen by scrolling up and down.
Is there an overview with e.g. softcopy of letters, brochures, images of the products etc?
Please find more information here.
How many booking can be displayed on the device at any point of time?
The ONE device can display 7 bookings at a time. The PRO shows all the bookings, which can be viewed on the touchscreen by scrolling up and down.
Is the device on a 2G or 4G connection?
We offer the devices in a 2G and 4G version.
Will the device work with any dispatch software system?
Yes! it is possible to integrate with any dispatch software. The data response can be changed as per your need. We mainly use (REST & SOAP). Do let us know which software provider you use currently.
Will Taxi Butler provide the car models on the screen for the customers to choose from?
The Taxi Butler ONE has an option to order a normal verhicle or a BUS.
The PRO offer more types of taxi settings, all configurable in the portal.
What are your technical support team working hours?
For the UTC timezone: 09:00-00:00.
For the CET (UTC+1) timezone: 10:00-01:00. For the CT (UTC-5) timezone: 04:00-19:00
For the CT (UTC-5) timezone: 04:00-19:00
For the UTC timezone: 09:00-00:00.
For the CET (UTC+1) timezone: 10:00-01:00. For the CT (UTC-5) timezone: 04:00-19:00
You can always get in touch with our technical team by sending an email to: tech@taxibutler.com
Is the monthly cost exclusive of VAT?
For EU customers, if you provide us with your local VAT number we will not charge VAT on the invoice.
For non-EU customers, we will not charge VAT on the invoice.
What do you suggest in terms of roll out of the units?
Please find more information about placing Taxi Butlers on this page, where you will find tips and tricks.
What is the cost of replacement in case if customer lose the unit?
Our experience is that they are rarely stolen or vandalized because there is no other use for them than to order taxis. And the devices can also be fixed to counter or wall for extra safety.
Is the Taxi Butler certified?
Yes, the Taxi Butler is certified and built following the highest quality standards.
Can we upload for instance 100 locations at once to the Taxi Butler portal so that, we don't have to type it manually?
Yes, this is possible; please send the Excel sheet to tech@taxibutler.com. Mention your company and then we will post it online.
We are a dispatching software company. How can we benefit from this product?
You can offer this product to all taxi companies as a reseller. Contact us for more info contact@taxibutler.com.
Does the device work in other languages other than English?
Yes, they do work in other languages and they are already pre-programmed with 15 most common ones and there is an option too add any language of your preferences.
Do you ship to the USA and Canada?
We do ship devices across USA and Canada. For more details please do send us an email at contact@taxibutler.com.
Where can I find logo's of Taxi Butler?
Images of Taxi Butler's logo can be found and downloaded here.
Where can I download the manual of the Taxi Butler ONE?
Download the Taxi Butler ONE English manual here.
Where can I find the C/NO number?
You can find the C/O number on the backside of your device.
I left personal items in a taxi, who can I contact?
Taxi Butler works with local taxi companies to facilitate taxi services for venues.
Your taxi was ordered at a venue via a Taxi Butler booking device. However, a driver from a local taxi company picked you up. Please contact the venue where you ordered the taxi. That venue can connect you with the local taxi company to get back your lost items.
We highly recommend to contact your venue straight away for a swift response.
Please contact us when you have further questions. We are happy to support you!